| Paper | Title | Other Keywords | Page |
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| MOPPC083 | Managing by Objectives a Research Infrastructure | electron, free-electron-laser, laser, synchrotron | 292 |
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Elettra (*) is a research center operating a research infrastrutcure with two light sources: a synchrotron radiation facility (Elettra) and a free electron laser (FERMI@Elettra). With the mission to promote cultural and socio economical growth of Italy and Europe through basic and applied research, technical and scientific training and technology transfer, few years ago it has adopted a balanced matrix organization. This paper describes the tools, techniques and practices we used to manage this change and the results obtained. We will describe the Virtual Unified Office (VUO) (**) based on the Project Management Institute (***) standards, that todays allow us to manage by objectives the whole research infrastructure and in particular, the integrated management of initiatives (projects, contracts, operating activities, staff commitments, skills, appointment letters and of the assessment procedures. We will also describe how the VUO integrates the various source of information to manage a set of company indicators and a balanced scorecard which allow us to execute the strategy.
(*) http://www.elettra.eu (**) http://vuo.elettra.trieste.it (***) http://www.pmi.org |
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Poster MOPPC083 [2.853 MB] | ||
| TUCOBAB04 | Evaluation of Issue Tracking and Project Management Tools for Use Across All CSIRO Radio Telescope Facilities | software, interface, controls, operation | 509 |
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| CSIRO's radio astronomy observatories are collectively known as the Australia Telescope National Facility (ATNF). The observatories include the 64-metre dish at Parkes, the Australia Telescope Compact Array (ATCA) in Narrabri, the Mopra 22-metre dish near Coonabarabran and the ASKAP telescope located in Western Australia and in early stages of commissioning. In January 2013 a new group named Software and Computing has been formed. This group, part of the ATNF Operations Program brings all the software development expertise under one umbrella and it is responsible for the development and maintenance of the software for all ATNF facilities, from monitoring and control to science data processing and archiving. One of the first task of the new group is to start homogenising the way software development is done across all observatories. This paper presents the results of the evaluation of several issue tracking and project management tools, including Redmine and JIRA to be used as a software development management tool across all ATNF facilities. It also describes how these tools can potentially be used for non-software type of applications such as fault reporting and tracking system. | |||
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Slides TUCOBAB04 [2.158 MB] | ||
| TUCOBAB05 | A Rational Approach to Control System Development Projects That Incorporates Risk Management | controls, software, interface, synchrotron | 513 |
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| Over the past year CLS has migrated towards a project management approach based on the Project Management Institute (PMI) guidelines as well as adopting an Enterprise Risk Management (ERM) program. Though these are broader organisational initiatives they do impact how controls systems and data acquisition software activities and planned, executed and integrated into larger scale projects. Synchrotron beamline development and accelerator upgrade projects have their own special considerations that require adaptation of the more standard techniques that are used. Our ERM processes integrate in two ways: (1) in helping to identify and prioritising those projects that we should be undertaking and (2) in helping identify risks that are internal to the project. These broader programs are resulting in us revising and improving processes we have in place for control and data acquisition system development and maintenance. This paper examines the approach we have adopted, our preliminary experience and our plans going forward. | |||
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Slides TUCOBAB05 [0.791 MB] | ||
| TUMIB01 | Using Prince2 and ITIL Practices for Computing Projects and Service Management in a Scientific Installation | controls, operation, status, synchrotron | 517 |
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| The conscientious project management during the installation is a key factor keeping the schedule and costs in specifications. Methodologies like Prince2 for project management or ITIL best practices for service management, supported by tools like Request Tracker, Redmine or Track, improve the communication between scientists and support groups, speed up the time to respond, and increase the satisfaction and quality perceived by the user. In the same way, during operation, some practices complemented with software tools, may increase substantially the quality of the service with the resources available. This paper describes the use of these processes and methodologies in a scientific installation such as the synchrotron Alba. It also evaluates the strengths and the risks associated to the implementation as well as the achievements and the failures, proposing some improvements. | |||
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Slides TUMIB01 [1.043 MB] | ||
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Poster TUMIB01 [7.037 MB] | ||